Intensive two-day learning initiative supports and empowers Talabat riders with literacy and workplace skills.

Qatar National Library and the British Council Collaborate on Adult Literacy Program for Talabat Riders

19 September 2023

Qatar National Library (QNL), in partnership with the British Council Qatar, recently hosted an adult literacy program aimed at enhancing the English literacy skills of Talabat riders.

Led by a seasoned trainer from the British Council Qatar, a group of 25 Talabat riders underwent a specialized literacy program on 19 September at Qatar National Library. By the end of the session, participants received membership cards and learned how to continue their learning journey beyond the literacy program.

Abeer Al Kuwari, Director of Research and Learning at Qatar National Library, said: “We believe that knowledge should be within everyone's reach. Every partnership we undertake and every program we launch aims to inspire and support our community. As we look to the future, the Library stands not just as a repository of books, but as a beacon for lifelong learners in Qatar.”  

Dr. Waseem Kotoub, Country Director of the British Council in Qatar, said: "This collaboration with Qatar National Library underscores our collective commitment to empowering individuals with the essential skills they need for personal and professional growth. We are proud to have been part of this initiative, which not only enhances the English literacy skills of Talabat riders, but also equips them with valuable workplace skills. This programme exemplifies the transformative impact of tailored education in the lives of individuals and the broader community."

The collaborative effort demonstrates a shared commitment to advancing opportunities for the Talabat rider workforce. Mr. Francisco Miguel Condeco Caetano De Sousa, Managing Director of Talabat, said: “At Talabat, the empowerment of riders on the platform is high on our priority. We are dedicated to partnering with the British Council to educate riders and equip them with the expertise and skills required to unlock bigger opportunities in the future. We are grateful to our partners from the British Council and Qatar National Library for working with us to provide adult literacy sessions which will undoubtedly foster progress in riders’ personal and professional growth.”

Lynne M. Fraser, Senior English Writing Specialist at Qatar National Library, commented: “Hosting this initiative aligns with the Library’s broader mission of creating learning opportunities that nurture literacy, communication skills, and a love for reading. By contributing to the growth and success of Talabat riders, we hope to widely demonstrate the tremendous value that lifelong learning can offer and the role of the Library in making such opportunities accessible to the wider community.”

Kasagga Frank Talabat rider, said: “The workshop has helped me greatly in understanding the best ways to communicate with customers. It has been very helpful."

In a further commitment to nurturing lifelong learning, an additional group of 25 Talabat riders will be hosted at the Qatar National Library on 21 September for a similar experience. For more about these and other Qatar National Library initiatives, please visit